bt333 Terms and Conditions

1 General Provisions

bt333 ("we", "us", or "the platform") is an online betting and casino service provider that offers cricket betting, sports betting, slot games, live casino, and a range of other gaming services to players in Bangladesh.

These terms and conditions form a legal agreement between bt333 and the user ("you" or "member"). By using the bt333.lat website, opening an account, placing bets, playing games, or using any of our services, you agree to be bound by these terms.

This document has been prepared in Bengali and takes precedence over all versions in any other language related to the bt333 platform. If any part of these terms becomes unenforceable for any reason, the remaining parts continue to be fully effective.

2 Eligibility and Age Requirement

The following eligibility criteria must be met to register and use bt333:

• Minimum age: You must be at least 21 years old. This platform is for users aged 21 and above only.
• You must not be a resident of any country or region where online gaming is explicitly prohibited by law.
• You must operate the account in your own name and for yourself — not as a representative of any third party.
• You must not have had a previous account permanently closed by bt333.

3 Account Registration and Verification

3.1 Registration Process

To create an account at bt333, you must provide accurate and complete information. Each person may open only one account. If multiple accounts are found under the same person's name, all accounts will be closed and all bonuses will be forfeited.

3.2 Obligation to Provide Accurate Information

All information provided at registration — name, date of birth, and contact details — must be truthful and accurate. Providing false information is a direct breach of these terms and may result in account closure.

3.3 Account Security

Keeping your login credentials (username and password) completely confidential is your responsibility. If you suspect any unauthorised access, notify bt333 support immediately. You are solely responsible for all activity that takes place on your account.

3.4 Identity Verification (KYC)

bt333 may request documents for identity verification at any time. Withdrawals may be put on hold until verification is complete. Required documents may include: National Identity Card (NID), passport, or birth registration certificate.

4 Deposits and Withdrawals

4.1 Deposit Conditions

bt333 accepts deposits only through bKash, Nagad, Rocket, and Upay. All deposits must come from your own account — third-party payments are not accepted. bt333 does not accept responsibility for any transaction delays caused by a payment gateway or bank.

4.2 Withdrawal Conditions

Withdrawals can only be made to the same payment method used for your deposit. bt333 may verify your identity before processing a withdrawal request. Withdrawals may be delayed if the minimum wagering requirement has not been met.

4.3 Fraudulent Transactions

If any chargeback, dishonest transaction, or misuse of the payment process is detected, bt333 reserves the right to immediately suspend the account and hold the associated funds.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members at bt333 will receive a 150% bonus of up to ৳8,000 on their first deposit. This bonus will be credited to the account automatically, subject to the following conditions:

• Wagering requirement: To withdraw bonus funds, you must place bets totalling 15 times (15x) the bonus amount.
• The bonus applies to newly registered members only and can be claimed once per account.
• If the wagering requirement is not completed within 30 days of claiming the bonus, the bonus will be cancelled.
• A maximum single-bet limit may apply to bets placed with bonus funds.

5.2 Other Bonuses and Promotions

bt333 may from time to time offer reload bonuses, cashback offers, and special tournament promotions. Each promotion will have its own terms and conditions, which will be stated on the relevant offer page. Where special terms conflict with the general terms, the special terms will take precedence.

5.3 VIP Program

bt333's VIP program has 5 tiers. Weekly cashback is available at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

Moving to a higher VIP tier depends on your gaming activity and engagement on the platform. bt333 reserves the right to amend the terms of the VIP rewards program.

6 Betting and Gaming Rules

6.1 Placing Bets

Once a bet has been confirmed, it cannot be cancelled unless bt333 identifies a technical error or incorrect odds. bt333 reserves the right to void bets where odds or lines are clearly incorrect.

6.2 Event Cancellation and Postponement

If a sports event starts more than 48 hours after its scheduled time, the related bet will be considered void and the bet amount will be refunded. For in-play betting, if an event is suspended, bt333 will make a decision in accordance with its own rules.

6.3 Gaming Software

bt333's slots, live casino, and other games use software from third-party providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others). Game outcomes are determined by a certified Random Number Generator (RNG) and bt333 does not influence these results.

6.4 Maximum Winnings

bt333 reserves the right to set a maximum payout on a single bet or within a given time period. Where this limit applies, the user will be notified.

7 Prohibited Activities

The following activities are strictly prohibited on the bt333 platform:

• Using the platform for money laundering or illegal transfer of funds.
• Creating multiple accounts to take advantage of bonuses (bonus abuse).
• Using bots, scripts, or automated software to gain an unfair advantage.
• Hacking the game or betting system or exploiting any technical vulnerability.
• Placing bets or operating an account on behalf of a third party.
• Colluding with other members.
• Operating an account using a false identity or false information.

8 Technology, Security and Privacy

8.1 Data Protection

bt333 uses SSL encryption technology to keep members' personal and financial information secure. Full details of how your information is collected, used, and protected in accordance with our privacy policy are available on the Privacy Policy page.

8.2 Cookies

The bt333.lat website uses cookies and similar technologies to help improve the user experience. By continuing to use the website, you consent to the use of cookies.

8.3 Technical Issues

bt333 does not accept liability for service disruptions caused by server problems, network interruptions, or other technical faults. However, in such situations bt333 will make reasonable efforts to provide an appropriate resolution.

9 Limitation of Liability

To the maximum extent permitted by law, bt333 will not be liable for:

• Any loss caused by internet connection failure.
• Software errors from third-party service providers.
• Unauthorised use of account credentials resulting from the user's own negligence.
• Any loss resulting from a breach of these terms by the user.
• Changes in financial markets or unexpected changes in betting conditions.

bt333 always follows the principle of fair play and is committed to ensuring the best possible experience for its members.

10 Account Closure and Suspension

10.1 Closure by bt333

bt333 may close or suspend an account without prior notice in the following circumstances:

• Breach of any clause in these terms and conditions.
• Detection of fraudulent or suspicious activity.
• Provision of a false identity or incorrect information.
• Evidence of operating an account from a restricted region.
• Order of a court or law enforcement authority.

10.2 Closure by the User

You can close your account at any time through our support team. Before closing your account, you should withdraw any funds remaining in your balance (subject to applicable terms).

11 Responsible Gaming

bt333 believes that gaming should be a form of entertainment only. We encourage members to game responsibly and provide the following tools to prevent problem gaming:

• Deposit Limits: You can set your daily, weekly, or monthly deposit limits.
• Self-Pause: The option to temporarily suspend your account for a set period of time.
• Self-Exclusion: The option to exclude yourself on a long-term or permanent basis.
• Reality Check: Tracking and reminders during gaming sessions.

If you feel that gaming is having a negative impact on your life or the life of someone you know, please contact our 24/7 live chat support immediately. For more information, visit our Responsible Gaming page.

12 Dispute Resolution

In the event of any dispute between bt333 and a member, the following process will be followed:

1. Step 1: Try to resolve the matter directly with the support team via 24/7 live chat or email ([email protected]).
2. Step 2: If you are not satisfied with the support team's decision, submit it as a formal complaint. bt333 will respond within 7 business days.
3. Step 3: If the matter is not resolved through the above process, both parties may mutually agree to seek third-party mediation.

All gaming activity may continue during the dispute resolution period, however the relevant transaction(s) may be placed on hold.

13 Right to Amend Terms

bt333 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavour to notify members via email or a notice on the website.

Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions. It is therefore recommended that you visit this page regularly.

14 Contact & Support

If you have any questions or need clarification about these terms and conditions, please get in touch via the following:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7